Legal

Privacy Policy

How Nextus Titan LLC collects, uses, and protects information from website visitors, callers, and correctional agencies we work with.

Last updated: July 2026

Note on facility data: This policy covers website and general business data. It does not apply to inmate records, incident reports, policy documents, or other operational data processed through a deployed Nextus Titan system at a correctional facility. That data is governed separately by your facility's deployment agreement and the data handling terms described below.

1. Introduction

This policy outlines how Nextus Titan LLC collects, uses, and protects personal information. We are committed to safeguarding the privacy of the correctional agencies, facility staff, and website visitors we work with.

2. Information Collection

We collect personal information such as names, titles, agency or facility names, email addresses, phone numbers, and general facility details through our website forms, the Free AI Readiness Assessment, and direct client interactions.

Website usage data may also be collected using cookies and similar technologies.

3. Use of Information

Collected information is used to respond to inquiries, conduct the Free AI Readiness Assessment, provide and improve our correctional administration AI services, and communicate with agencies and facilities we work with.

We may use the information for communication purposes, including assessment follow-up, service-related updates, and, where consented to, marketing materials.

4. Facility Data and Deployment

Facility data is not entered into publicly accessible AI tools or consumer AI platforms. Depending on the deployment model selected during onboarding, facility data is handled in one of two ways:

  • Closed Local Deployment: audio, transcripts, policies, and generated records remain on hardware stationed at the facility and are not transmitted to Nextus Titan infrastructure for processing.
  • Secure Private Deployment: audio, transcripts, policies, and generated records are processed on Nextus Titan-controlled secure infrastructure with facility-specific data separation, accessed through a dedicated encrypted connection.

Which model applies to a given facility is confirmed in writing as part of that facility's deployment agreement.

5. Information Sharing and Disclosure

Personal information is not sold to third parties. Information may be shared with service providers or partners only when necessary to provide our services. We may disclose information if required by law or in response to a valid legal request.

6. Information Security

We implement security measures designed to protect against unauthorized access, alteration, disclosure, or destruction of personal data.

7. User Rights and Choices

Users have the right to access, correct, or request deletion of their personal information, and may opt out of marketing communications at any time.

8. Cookies and Tracking Technologies

Our website uses cookies to support basic site functionality and analyze site usage. Users can control cookie settings through their browser preferences.

9. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of external sites.

10. Compliance with Laws

We comply with applicable privacy laws and regulations, including applicable state-specific requirements.

11. Policy Updates

This policy may be updated periodically. The latest version will always be posted on this page.

12. Contact Information

For questions or concerns about our privacy practices, contact us at info@nextustitan.com.

13. SMS and Messaging Policy (A2P Compliance)

By submitting your phone number to Nextus Titan, you consent to receive SMS messages regarding your inquiry, the Free AI Readiness Assessment, or updates related to our services. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying "STOP" to any message. For help, reply "HELP." We do not share your phone number with third parties for their marketing purposes.

14. Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may request data deletion at any time by contacting us.

15. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, contact us and we will delete it promptly.

16. Policy Acceptance

By using our website or submitting your information, you agree to this Privacy Policy. If you do not agree, please do not use our services.

17. Use of Artificial Intelligence (AI)

We use AI-powered voice agents to conduct the Free AI Readiness Assessment, answer general inquiries, and route calls. These systems are designed to collect operational information and assist with scheduling but do not have authority to make binding offers, pricing commitments, or contractual agreements on behalf of Nextus Titan LLC.

If you require confirmation of services, pricing, or terms, please contact us directly at info@nextustitan.com.

18. Independent Company Disclaimer

Nextus Titan LLC is an independent private company and is not affiliated with, endorsed by, or sponsored by any federal, state, or local government agency.